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Customer Service

Returns

Customer satisfaction is very important to us. If you are unsatisfied with your purchase for any reason, please contact us to arrange for a return authorization number. All returns require a return authorization number to receive exchange credit.

Damaged products must be brought to our attention within 48 hours of receipt. Items must be returned within 30 days of purchase. Email us to obtain a return authorization.

Shipping fees from original order and return shipping charges are not included in the exchange and will not be reimbursed. All products returned are for exchange only.



Shipping

Your order is normally shipped within 24 - 48 hours. Orders are shipped by United States Postal Service and take approx.
3 - 10 business days. (some exceptions apply). If you require alternate delivery methods, please contact us via email.

Shipping Chart for Continental USA & Canada Only:


  • Orders up to $9.99 - $7.95
  • Between $10.00 to $49.99 - $11.95
  • Between $50.00 to $199.99 - $15.95
  • Over $200.00 - FREE
  • For International Orders: Please email us with the items you wish to order along with your phone number, shipping address and indicate method of payment. (If you want to send your credit card information via email, we suggest emailing your card # in 3 or 4 emails.) We will provide your order total plus shipping.

    Duty Charges: Customers are responsible for any duty charges. We cannot estimate the amount of time your package will take to clear customs.




    Privacy

    We are dedicated to our customers' privacy. We will never sell, trade, rent or share any customer information to any third party.
     

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